FAQS
What kinds of cannabis products can I get delivered in Surrey, Langley, and White Rock, and do you offer options like edibles, oils, and accessories?
Yes, have all options available. You can check our product range at https://greenempire.cc/ and can order your specific choice. Our top categories are:
- Flowers
- Edibles and Gummies
- Concentrates
- Magic Mushrooms
- Pre Rolls And Accessories
- THC Pens
How do I place an order for cannabis delivery in Cloverdale and Delta, and what are the steps involved during the checkout process?
- All you need to do is simply browse our selection, add your desired items to your cart, and check out.
- During the checkout, you will be required to provide delivery information, choose the payment method, and confirm your age.
- Once you place the order, we’ll send you a confirmation, and our team will take care of you.
The best part is all orders above 50 CAD get free delivery.
Which areas do you deliver cannabis to, including Richmond and Vancouver International Airport, and are there specific delivery hours or restrictions?
We have a long list of our delivery locations and available 24/7:
- Surrey
- Langley
- White Rock
- Cloverdale
- Delta
- Richmond
- Vancouver
- International Airport
- New Westminster
- Coquitlam
- Pitt Meadows
- Burnaby
Are there delivery fees for cannabis orders in New Westminster and Coquitlam, and how do these fees vary by location or order size?
No, we don’t charge based on location or size. However, if you order below 50 CAD, you will incur delivery charges.
What’s the minimum age to order cannabis online in Pitt Meadows and Burnaby, and will you require ID verification upon delivery?
Minimum age is as per Canadian law,i.e., 19 years. Further, any government-issued ID is applicable to confirm your age.
Can I track my cannabis delivery in the Greater Vancouver area, and what kind of information will I receive about my order status?
You will receive real time tracking updates via email or SMS so you can track your order’s status and estimate when it will arrive.
What is your return policy for cannabis products delivered to Surrey and Langley, and what should I do if there’s an issue with my order?
We do not normally accept returns for cannabis products for safety reasons. In case you have any problems, please contact us by customer service as soon as possible. We will try our best to resolve any issues you face with our products.
Do you have any current promotions for cannabis delivery in White Rock and Cloverdale, and how can I stay updated on future deals and discounts?
We have special promotions for different regions. If you want to stay updated, then subscribe to our newsletter, follow us on social media, or simply visit our site.
How discreet is the packaging for cannabis delivery to Delta and Richmond, and what measures do you take to ensure customer privacy during delivery?
Packages are discreet, so there is no brand on the outside. We take great care to respect customer confidentiality in our delivery process. For your safety, we don’t mention or retain any of your information. Additionally, we have a minimal calling policy and a proper verification process so that your information is safe..
What payment methods do you accept for cannabis orders at Vancouver International Airport, and are there any specific options for delivery purchases?
For delivery orders, we accept credit cards and e-transfers. At checkout, you have specific payment options like cash, online, cards, wallet, and more.
Can I change or cancel my cannabis delivery order after placing it for Coquitlam, and what is the process for making such changes?
Within a limited time after ordering, changes or cancellations can be made. Get in touch with customer support as soon as possible to adjust things. We don’t accept changes or cancellations after we ship the product. In case you want to cancel or change order before shipping, just:
- Go to our website
- Login to your account
- Click on orders and check the status
- If not yet shipped, you can alter whatever you want
- But if it’s shipped, then we are sorry
Do you offer same-day cannabis delivery in Burnaby and New Westminster, and what are the cut-off times for placing those orders?
We do have same-day delivery with a cut-off time of 6 p.m. If you place your order after that time, it will be delivered the next day.
What should I do if my cannabis delivery to Pitt Meadows is late, and how can I contact customer service for assistance?
If your order is delayed, please contact our customer support team, who will let you know the status of your delivery by visiting our website’s Contact Us page.
Is there a loyalty program for regular cannabis delivery customers in Surrey, and what benefits does it provide?
Sure, we have a loyalty program that gives discounts, exclusive promotions, and priority service to repeat customers. For more info on how to join, check online or contact us.
What safety measures do you follow during cannabis delivery in the Langley area, particularly regarding contactless delivery options?
Safety is our top priority, and we deliver contactless upon request. We follow all health and safety guidelines to ensure a safe delivery experience.
What should I do if I receive a damaged cannabis product in Delta, and how do you handle returns or exchanges for such issues?
If you receive a damaged product, contact our customer service team immediately. If this is the case, we will evaluate the issue and arrange for a replacement. However, you have to have an opening video without cuts and pauses to be 100% sure you are right.
Can I order cannabis for someone else living in Richmond or Vancouver, and are there any age or verification restrictions I should know about?
Customers must be 19 or older and orders must be delivered to them. Even if the order will be for someone else, age verification will be required upon delivery.
How do you ensure the quality of your cannabis products for delivery, and what standards do you adhere to in sourcing these products?
We buy only from reputable, licensed growers that follow strict quality standards on every product to ensure freshness and potency.
Aspect
Details
Sourcing
Reputable, licensed growers are sourced for products.
Quality Standards
Complying with strict quality standards to maintain freshness, potency, and safety.
Testing
Lab testing in each batch determines purity, potency, and free of contaminants.
Storage
Practices for proper storage, handling, and delivery until product delivery to preserve quality.
Compliance
To meet regulatory standards to be legal and high-quality cannabis.
Supplier Verification
Verification of suppliers' licensing and production practices is regular.
What’s the difference between THC and CBD in the products you offer in Coquitlam, and how can I choose the right product for my needs?
We buy only from reputable, licensed growers that follow strict quality standards on every product to ensure freshness and potency.
